Refund and Returns Policy
1. Eligibility for Returns
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Items must be returned within 7 days of delivery.
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Products must be unused, unworn, unwashed, and in their original packaging with all tags intact.
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Customized, personalized, or sale items are non-returnable unless damaged or defective.
2. Non-Returnable Items
The following items are not eligible for return or refund:
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Products on final sale or clearance.
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Customized or made-to-order items.
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Items damaged due to misuse, negligence, or normal wear and tear.
3. Return Process
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To initiate a return, contact us at:
📧 Email: [Insert Your Contact Email]
📞 Phone: 9045232035 -
Provide your order number, product details, and reason for return.
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Once approved, you will receive instructions for returning the product.
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Customers are responsible for the return shipping costs, unless the item is damaged or incorrect.
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4. Refunds
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Once your returned product is received and inspected, we will notify you.
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Approved refunds will be processed within 5–10 business days to your original method of payment.
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Shipping and handling charges are non-refundable.
5. Exchanges
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If you wish to exchange an item for a different size, color, or product, please mention this while raising your return request.
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Exchanges are subject to availability.
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6. Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with images/videos as proof. We will arrange a replacement or a full refund at no extra cost.
7. Contact Us
If you have any questions about our Return & Refund Policy, feel free to reach us:
📧 Email: [Insert Your Email]
📞 Phone: 9045232035
📍 Address:📍Main Market Bhagat Singh Chowk Dhampur. Pin -246761
Near Saree Sansar